Duties
Facilitate cross-functional process workflow modeling which will be the basis for process improvements.
Develop process documentation/workflows outlining current state and future state.
Identify key processes, process flows, information requirements, decision points or criteria to improve visibility and transparency. Document processes, and standard operating procedures as needed.
Create visual displays for data analysis and presentation.
Qualifications
Experience in business process re-engineering, requirements definition, process analysis and design, workflow analysis, root cause analysis, and developing As-Is and To-Be business processes.
Background in utilities, construction, or field-related engineering a plus.
Excellent verbal and written communication skills and the ability to facilitate small and large group workshops effectively.
Ability to build consensus and to work through others in achieving desired results and objectives.
Ability to foster a cooperative work environment and to freely give and receive feedback.
Strong interpersonal skills and the ability to work effectively with a wide range of constituents in a diverse community.
Experience with Lean and Six Sigma a plus.
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